Frequently Asked Questions

DELIVERY

What Delivery Methods Are Available?

Home delivery is what we are known for. Give us a good address or a good landmark and we will deliver your item to you there on time.

Do You Ship Internationally?

No. Currently only serving major areas in Ghana.

How Long Will It Take To Get My Package?

Between 24 and 48 hours from time that payment is made and confirmed.

PAYMENT

What Payment Methods Are Accepted?

We Accept All Mobile Money Platforms as well Using iPay Ghana Payment Gateway

Is Buying On-Line Safe?

Yes. Buying on our website is safe.

Order & Returns

How do I place an Order?

To place an order, Just visit the website, search through our stock and click buy. You can edit your choice before you complete the order by paying.

How Can I Cancel Or Change My Order?

Yes! You can

Do I need an account to place an order?

No. But getting an account will be helpful to you so you can track and possibly re-order whenever you want.

How Do I Track My Order?

Visit https://ahealthmall.com/order-tracking/ to track your order

How Can I Return a Product?

Returning of Drugs and consumables are not Returnable.
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